Diritto di Recesso

Hai cambiato idea su un prodotto?

Puoi richiedere il recesso in modo semplice e veloce compilando il modulo in questa pagina: il nostro team verificherà la richiesta e ti guiderà passo dopo passo nella procedura di reso.

Il recesso può essere richiesto entro 14 giorni dalla ricezione dell’ordine, secondo quanto previsto dalle nostre condizioni di vendita.
Il motivo del recesso non è obbligatorio, ma puoi indicarlo nelle note se vuoi aiutarci a comprendere meglio la tua richiesta.

Compila il modulo

Compila il modulo per inviare la richiesta di recesso relativa al tuo ordine.
Le informazioni inserite ci permetteranno di identificare rapidamente l’ordine e di gestire la richiesta nel modo più semplice ed efficace possibile.

Dopo l’invio del modulo, riceverai una conferma di ricezione. Il nostro team prenderà quindi in carico la richiesta e ti invierà tutte le istruzioni necessarie per procedere con il reso.

Frequently Asked Questions

How does my subscription work?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

How do I edit what’s in my plan?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

Can I change my next delivery date?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

It’s been a while since I took the quiz. Can I get a new recommendation?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

It’s been a while since I took the quiz. Can I get a new recommendation?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

Can I change my next delivery date?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

How does my subscription work?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

How do I edit what’s in my plan?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.